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Call adobe creative cloud support
Call adobe creative cloud support











Turn on the DESKTOP and wait for the sync Ħ. Adobe Creative Cloud syncs the file with no issues ĥ. Save the TEMP.XD file at 15h48 with final size of 2.061KB Ĥ. Open the file TEMP.XD (size: 1.062KB) and work on it ģ. Turn on my LAPTOP and wait the Adobe Creative Cloud sync Ģ. Adobe Creative Cloud syncs the file with no issues ġ. Save the file, at 21h55 with final size of 1.062KB ģ. Open Adobe XD on my DESKTOP and create file TEMP.XD ģ. Yesterday I've done some experiments so, maybe this would help:ġ. I have problems with several files in Adobe Creative Cloud too. Deleting CoreSync db files and restarting everything.ģ1.97 GB / 100 GB available (none synced to my desktop, but available on web).Force quit everything Adobe in Activity Monitor, uninstalling CC following forum directions to delete multiple files, using the cleaner tool, and reinstalling CC.

call adobe creative cloud support

Turning file sync on and off and on again.Pausing/resuming file sync via CC desktop options.

call adobe creative cloud support

Things I have tried so far without success - all following directions posted by staff on the forums: Still a huge problem since at least 4 folders have been added since the last time I've been able to access the shared files. It’s just the files to my desktop that don’t sync. In applications such as AI or PS, I’m able to sync fonts and access shared Libraries from my team. I'm still able to see the new files in my browser. Yesterday my existing (old, not updated) Creative Cloud sync folder changed its name to "Creative Cloud Files (archived)" - the new CC folder that was automatically created is completely empty. I have never seen a "failed to sync" message or anything. We are constantly on WiFi at corporate internet speeds and all other team members are able to see the files except me. My file sync has been “syncing” with loading circle for at least 5 months without updating or downloading any files onto my computer. A few months ago a team member was reorganizing files (deleting, renaming, uploading) but none of those changes were reflected in my files at all. We all use the desktop application on various Macbooks so that we can access files via Finder.

call adobe creative cloud support

My team shares files via Creative Cloud, which worked successfully and quickly in the past year+. I've been pouring over forum posts looking for a solution and could not find one.













Call adobe creative cloud support